SUPERNAP Thailand’s Smart Hands Services (SHS) cover a wide variety of activities that SUPERNAP Thailand performs for its customers. The SUPERNAP Thailand NOC technicians are highly skilled and can perform nearly any task requested by a customer, such as:

• Hardware installation including servers and network equipment (rack and stack services)
• Cabling
• Troubleshooting
• Tape changes
• Card swaps
• Visual inspection
• OS upgrades and patches
• Reboots
• Inventory assessments
• Others as per customer’s request

Kindly note that This list is not comprehensive.